Drop-off Points
Can’t make it to a Technocare store?
No worries. We have hundreds of drop-off points around the UAE where you can take your device.
- Over 300 major retail outlets to drop off your device.
- Flexibility to drop off at the store your bought your device or at an independent location.
Find a Drop Off Point
Drop-off Point Store Locator
Abu Dhabi
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 02-6525999 | Dalma Mall |
| Carrefour | 02-4930928 | Baniyas Mall |
| Carrefour | 02-4494300 | Al Saqar, Air Port Road |
| Carrefour | 02-6817100 | Defence Road |
| Al Yousuf Comuters Auh Etisalat | 02-6335593 | Air Port Road |
| Aptec Defence St | 02-6426690 | Defence Road |
| Axiom Care | 02-6417144 | Al Raha Mall |
| Better Life | 02 5562894 | Al Raha Mall |
| Costless Info Tech Auh | 050-8247236 | Abu Dhabi Mall |
| Costless Muruor Auh | 02-6034126 | Murour Road, AUH |
| E-City Al Wahada Mall-Auh | 02-4437984 | Al Wahada Mall |
| Emax Dalma Mall Auh | 02-5575400 | Dalma Mall |
| Emax Hamdan Street | 055-5531584 | Hamdan Street |
| Ecu - Emax Hamdan Street | 055-5531584 | Hamdan Street |
| Eros Al Wahda Mall Auh | 02-4439229 | Al Wahada Mall |
| Eros Musherif Mall Auh | 02-4439229 | Musherif Mall |
| Eros Tourist Club | 02-6451831 | Tourist Club Area |
| Etisalat Business Center-Main Branch -Auh | 02-6426690 | Air Port Road |
| Etisalat Business Center-Salam-Auh | 050-5918863 | Salam Street |
| Etisalat Businesscenter-Mafraq-Auh | 02-6163511 | Mafraq |
| Etisalat Service Center-Khalidiya-Auh | 050-5918863 | Khalidiya Street |
| Etisalat Manthaka Gargea-Liwa Road Auh | 02-616356 | Liwa Road, Abu Dhabi |
| Emax Electronics Hamdan Auh | 02-6744937 | Hamdan Street |
| Jumbo Electronics Hamdan Auh | 02-6328688 | Hamdan Street |
| Jumbo Marina Mall Abudhabi | 02-6810116 | Marina Mall |
| Km Trdg. Meena Grand W/H Auh | 02-6734349 | Meena Port |
| Km Trading Madinat Zayed | 02-6328003 | Madinat Zayed Shopping Center |
| Lulu Hyper Market, Auh, Al Wah | 02-4437500 | Al Wahada Mall |
| Lulu Hypermarket, Khlidiya Mall | 02-6354100 | Khalidiya Mall |
| Lulu Central Warehouse Mussafa | 02-6734349 | Mussafah |
| Lulu Baniyas Mall | 055-2492308 | Banyas Mall |
| Lulu Express Mazyad Mall Mus-A | 02-5532233 | Mussafah |
| Lulu Musherif Mall | 02-6904411 | Musherif Mall |
| Lulu Madinat Sayed Auh | 02-4437564 | Madinat Zayed Shopping Center |
| Plug Ins Marina Mall Abudhabi | 02-6815509 | Marina Mall |
| Sharaf Dg Auh Mall | 02-6503570 | Abu Dhabi Mall |
| Sharaf Dg Musherif Mall | 02-4914889 | Musherif Mall |
Ajman
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 06-7434111 | City Centre |
| Etisalat | 06-7486886 | City Centre |
| Etisalat Business Center | 06-7400003 | Al Mushreef Area |
| Jacky's | 06-7430094 | City Centre |
| Lulu Hypermarket | 06-7422200 | Karama |
Al-Ain
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 03-7035128 | Bawadi Mall |
| Carrefour | 03-7623742 | Jimmy Mall |
| Eros | 055-8027388 | MegaMart |
| Eros Showroom | 03-7849544 | Al Ain Mall |
| Etisalat | 03-7663134 | Al Ain Mall |
| Etisalat Business Center | 03-7222137 | Sanaya |
| Jacky's | 03-7840747 | Bawadi Mall |
| Lulu Hypermarket | 03-7662200 | Al Falah Plaza |
| Lulu Hypermarket | 03-7041000 | Al Foha Area |
| Lulu Hypermarket | 050-8221134 | Al Murabba Area |
| Lulu Hypermarket | 03-7118600 | Al Quaita |
| Lulu Hypermarket | 050-5231604 | Sanaya |
| Sharaf DG | 050-9372472 | Al Ain Mall |
Dubai
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour Century Mall | 04-2035555 | Century Mall |
| Carrefour Deira City Centre | 04-2035555 | Deira City Centre |
| Carrefour Madina Mall | 050-3259845 | Madina Mall, Dubai |
| Carrefour Mall Of Emirates | 04-4094755 | Mall Of Emirates |
| Carrefour Mirdiff City Center | 04-6069667 | Mirdif City Centre |
| Carrefour Sindagha | 04-3939395 | Bur Dubai |
| Carrefour Web Store | 04-3307959 | Al Qouze |
| Aptec Lamcy Plaza | 04-3357147 | Lamcy Plaza |
| Better Life Deira Show Room | 04-2680656 | Deira |
| Better Life Moe | 04-3414868 | Mall Of Emirates |
| Betterlife Karama Office | 04-3376804 | Karama |
| Betterlife Mirdiff City Center | 04-2845728 | Mirdif City Centre |
| Betterlife Ras Al Khor | 04-3330532 | Ras Al Khore |
| Bin Hendi Warehouse Aweer | 050-6782106 | Ras Al Khore |
| Dubai Duty Free | 04-2245004 | Dubai Airport |
| E4u - Dubai Festival City | 04-2329641 | Dubai Festival City |
| E4u - Mirdif City Centre | 04-2843296 | Mirdif City Centre |
| E4u - Nsr Squre Road | 04-2274142 | Nasr Square Road |
| E-City Moe | 04-3996946 | Mall Of Emirates |
| E-City Wafi Mall | 04-3996946 | Wafi Mall |
| Ecu - Emax Mirdiff City Center | 04-2843989 | Mirdif City Centre |
| Ecu - Emax Oasis Center | 04-5154445 | Oasis Centre |
| Emax Kiosk City Max Mankhoul | 04-3658250 | Bur Dubai |
| Emax Mall Of Emirates Dubai | 04-3996562 | Mall Of Emirates |
| Emax Mirdiff City Center | 04-2843989 | Mirdif City Centre |
| Emax Oasis Center | 04-5154444 | Oasis Centre |
| Emax Reef Mall | 04-2241181 | Al Reef Mall, Dubai |
| Emax Sky Garden | 04-3587002 | Near Burjuman,Bur Dubai |
| Eros Arabin Centre | 04-2845629 | Arabian Centre |
| Eros Bur Dubai | 04-3259222 | Bur Dubai |
| Eros Deira City Centre | 04-2958885 | Deira City Centre |
| Eros Digital Dubai Festival City | 04-2329889 | Dubai Festival City |
| Eros Dubai Mall | 04-3399504 | Dubai Mall |
| Eros Karama Showroom | 04-3350141 | Karama |
| Eros Mirdiff City Center | 04-2845629 | Mirdif City Centre |
| Eros Moe | 04-3413141 | Mall Of Emirates |
| Eros-Al Khaibeesi Road Deira | 055-4108298 | Deira |
| Etisalat - Al Qusais Bldg. | 04-2580453 | Al Qusais |
| Etisalat - Bin Sougat Center | 04-2858528 | Bin Sougat Centre |
| Etisalat - Difc | 04-3700341 | Difc |
| Etisalat - Dubai Festival City | 04-2329596 | Dubai Festival City |
| Etisalat Arabian Center | 04-2843011 | Arabian Centre |
| Etisalat Business Center-Baraha | 04-2713131 | Al Baraha Street |
| Etisalat Business Center-Deira | 050-3727327 | Deira |
| Etisalat Business Center-Khaleej | 04-3033104 | Al Khaleej Centre |
| Etisalat Business Center-Towar | 04-2614444 | Al Tawar Centre |
| Etisalat Business Center-Wasel | 04-3432000 | Al Wasel Road |
| Etisalat Dubai Mall | 04-3399170 | Dubai Mall |
| Etisalat Jabeel Ali Businesscenter | 04-8050642 | Jabeel Ali |
| Etisalat Mirdiff City Center | 04 2843196 | Mirdif City Centre |
| Geant Hypermarket | 04-3685832 | Ibn Batuta Mall |
| Jackys Airport Road | 04-2238700 | Air Port Road |
| Jackys Deira City Centre | 04-2949480 | Deira City Centre |
| Jackys Dubai Mall | 04-3398656 | Dubai Mall |
| Jackys Mall Of Emirates | 04-3414858 | Mall Of Emirates |
| Jackys Mirdif City Centre | 04-2845192 | Mirdif City Centre |
| Jackys Nasar Square | 04-2821822 | Nasr Square Road |
| Jumbo Bur Dubai | 04-3523555 | Bur Dubai |
| Jumbo Deira City Centre | 04-2953915 | Deira City Centre |
| Jumbo Dip | 04-8849074 | Dubai Investment Park |
| Jumbo Dubai Mall | 04-3398503 | Dubai Mall |
| Jumbo Ibn Batuta | 04-3685310 | Ibn Batuta Mall |
| Jumbo Mirdif City Center | 04-2843470 | Mirdif City Centre |
| Jumbo Moe | 04-3410101 | Mall Of Emirates |
| Jumbo, Dubai Festival City | 04-2329367 | Dubai Festival City |
| Lulu Arabian Center | 050-4556162 | Arabian Centre |
| Lulu Center Karama | 04-3351513 | Lulu Centre, Karama |
| Lulu Center Muhaisna | 04-2641486 | Lulu Village Muhaisanah |
| Lulu Center, Deira Opp Sheraton | 04-2977483 | Deira, Opp Sherton Hotel |
| Lulu Hypermarket Gusais | 04-2987338 | Guesseis |
| Lulu Hypermarket Karama | 04-3346333 | Karama ,Opp Jabeel Park |
| Lulu Hypermarket, Al Barsha | 04-3418888 | Al Barsha |
| Lulu Warehouse Dip-2 | 04-8856718 | Dubai Investment Park-2 |
| Phone Care Szr | 04-3210600 | Shk. Zayed Road |
| Plugins Al Ghurair | 04-2283657 | Al Gurair Centre |
| Plugins Dubai Festival City | 04-2066777 | Dubai Festival City |
| Plugins Dubai Mall | 04-4340800 | Dubai Mall |
| Sharaf Dg Ibn Batuta | 04-3685115 | Ibn Batuta Mall |
| Sharaf Dg 4u Muhaishna | 04-2840113 | Al Muhaisnah, Etihad Mall |
| Sharaf Dg 4u, Arabian Center | 04-2845886 | Arabian Centre |
| Sharaf Dg Al Mankool Road | 04-00344357 | Al Mankhool Road |
| Sharaf Dg Al Wasel | 04-3251920 | Al Wasel Road |
| Sharaf Dg Deira City Centre | 04-2949483 | Deira City Centre |
| Sharaf Dg Dubai Mall | 04-3398656 | Dubai Mall |
| Sharaf Dg Mirdiff City Center | 055-5881920 | Mirdif City Centre |
| Sharaf Dg Times Square Centre | 04-3418043 | Times Square |
| Sharaf Dg4u Ibn Batuta Mall | 04-3685115 | Ibn Batuta Mall |
| Sharaf Digital Burdubai | 04-3534978 | Bur Dubai |
| Sharaf Digital Deira N/S | 04-2270698 | Nasr Square Road |
| Starphones Al Quoz | 04-3475343 | Al Qouze |
Fujairah
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 09-2054777 | Century Mall |
| Carrefour | 09-2054777 | City Centre |
| ECU-Emax City Center | 050-3708904 | City Centre |
| Emax City Center | 050-3708904 | City Centre |
| Etisalat Business Center | 09-2022362 | Gurfa Street |
| Etisalat Business Center< | 09-2022362 | Gurfa Street |
| Lulu Hypermarket | 09-2220658 | Near Fujairah Trade Centre |
Hatta
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Etisalat Service Center | 04-8523456 | Hatta Main Street |
Ras Al Khaimah
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 07-2285555 | Mannar Mall |
| Carrefour | 050-2030117 | Safeer Mall |
| Better Life | 07-2274858 | Al Nakheel Road |
| Eros | 07-2286636 | Al Raha Mall |
| Etisalat | 07-2283668 | Mannar Mall |
| Etisalat Business Center | 07-2029490 | Al Nakheel Road |
| Lulu Hypermarket | 07-2274888 | Al Nakheel Road |
Sharjah
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Carrefour | 06-5339392 | City Centre Sharjah |
| Al Yousuf | 06-5639390 | Al Qasimiya Road |
| Aptec | 06-5737327 | Sahara Centre |
| E4U | 06-5336863 | City Centre |
| E-City | 06-5390053 | City Centre |
| Ecu-Emax | 055-8833143 | King Faisal Road |
| Emax | 06-5591161 | King Faisal Road |
| Eros | 06-5333133 | City Centre |
| Eros | 06-5750085 | Mega Mall |
| Eros | 06-5686067 | Sahara Centre |
| Etisalat | 06-5778977 | Sahara Centre |
| Etisalat Business Center | 065-043130 | Al Manakh |
| Jacky's | 050-6254060 | City Centre Sharjah |
| KM Trading | 06-5631115 | Rolla Round About, Sharjah |
| Lulu Hypermarket | 06-5651133 | Al Nahada Road |
| Lulu Hypermarket | 050-5511250 | Al Wahada Street |
| Lulu Hypermarket | 06-5646922 | Rolla Round About |
| Sharaf DG | 06-5931333 | afeer Mall |
| Switch Electronics | 06-5322867 | City Centre |
UAQ
| RETAIL OUTLET | CONTACT | LOCATION |
|---|---|---|
| Etisalat Business Center | 050-7720002 | Umm Al Qouwain main road |
| Lulu Hypermarket | 06-7666331 | Umm Al Qouwain main road |
Abu Dhabi
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| 21st Century Mall | 02-6818281 | Marina Mall |
| Techorbit | 02-6312322 | Madinat Zayed Shopping Center |
Ajman
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| Al Shamshi Mobile Phones | 06-7453334 | Karama |
| Moon Way Trading | 06-7464889 | Safeer Mall |
Al-Ain
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| Phone Station | 03-7515588 | Al Ain Mall |
Dubai
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| Hotline Telecom | 04-2968689 | Century Mall |
| Kansas Digital Trading | 04-2843655 | Mirdif City Centre |
| Phone Museum | 04-3557775 | Al Khaleej Centre |
| Reliable Electronics | 04-3219700 | Al Mazzaya Centre |
| Souvenir Phones | 04-2731910 | Al Baraha Street |
Fujairah
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| Phone Center | 09-2221511 | Trade center building, ground floor, Fujairah |
Ras Al Khaimah
| OUTLET | CONTACT | LOCATION |
|---|
Sharjah
| OUTLET | CONTACT | LOCATION |
|---|---|---|
| Hotline Telecom | 06-5312126 | Sahara Centre |
How it works
If your device is still under warranty:
- Present the original purchase invoice/receipt and submit your device for service in the same retail shop you purchased it OR use one of our independent collection points – Select the location of your choice from the Drop-off Point Store Locator.
- The shop where you leave your device will send your device to our Technocare service Center. We will be in direct contact with you through SMS & e-mails to update you on repair status, replacements and repair estimations for any out of warranty repairs.
- Once your device is repaired, Technocare will contact you to pick-up your device from where your dropped it off.
Out of warranty Drop-off points:
If your device is out of warranty, please drop-off your device at one of our independant collection outlets or a Technocare store. Retail partners will not accept out of warranty claims.
Additional Information:
The retail shops and independent collection points are involved only in the collection/delivery activity. Technocare will complete all device repairs in their faciliities.
Warranty card is mandatory when submitting any in-warranty device.
Repair Status Notifications:
When you are submitting the device in any retail shop or collection point, SMS the CRN number to +971503696889 for service registration and automatic device status notification alerts.